Hi there I was for dinner tonight and have lost my phone and wallet so I used my mums p...

GetHuman-magpieli's customer service issue with Facebook from August 2018

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GetHuman-magpieli's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-magpieli will want to follow the link below to head to their help center. We will check on GetHuman-magpieli later to make sure it's all set or try to help escalate.
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-magpieli's own words
Hi there I was for dinner tonight and have lost my phone and wallet so I used my mums phone to call it and who ever had it just let it ring out so I jumped on Facebook to see if I could locate and it seems that who ever has my phone have tried to close my Facebook down and tried to open up another account I really don't know what's going on but I have never had to log onto Facebook from the app and when I did there was another profile there so who knows how long this has been there for cause a month or so ago I received some text for a new code for Facebook but made nothing of can you please delete this immediately cause I don't want any weird people knowing who I live with or my personal life as they already have *** points of identification with me loosing my wallet would be much appreciated if this could get sorted ASAP
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Customer service issue
Reported by GetHuman-magpieli
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
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GetHuman-magpieli started working on this issue
Aug 28th 3:36pm
GetHuman-magpieli shared this issue with friends on Facebook
Aug 28th 3:37pm