Hi there I was for dinner tonight and have lost my phone and wallet so I used my mums p...
GetHuman-magpieli's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman-magpieli's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-magpieli will want to follow the link below to head to their help center. We will check on GetHuman-magpieli later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-magpieli may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-magpieli's own words
Hi there I was for dinner tonight and have lost my phone and wallet so I used my mums phone to call it and who ever had it just let it ring out so I jumped on Facebook to see if I could locate and it seems that who ever has my phone have tried to close my Facebook down and tried to open up another account I really don't know what's going on but I have never had to log onto Facebook from the app and when I did there was another profile there so who knows how long this has been there for cause a month or so ago I received some text for a new code for Facebook but made nothing of can you please delete this immediately cause I don't want any weird people knowing who I live with or my personal life as they already have *** points of identification with me loosing my wallet would be much appreciated if this could get sorted ASAP
GetHuman-magpieli did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-magpieli fixed the problem
We are waiting for GetHuman-magpieli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.