Hi there I was for dinner tonight and have lost my phone and wallet so I used my mums p...

GetHuman-magpieli's customer service issue with Facebook from August 2018

4 views | 119921 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-magpieli will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-magpieli can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-magpieli's own words
Hi there I was for dinner tonight and have lost my phone and wallet so I used my mums phone to call it and who ever had it just let it ring out so I jumped on Facebook to see if I could locate and it seems that who ever has my phone have tried to close my Facebook down and tried to open up another account I really don't know what's going on but I have never had to log onto Facebook from the app and when I did there was another profile there so who knows how long this has been there for cause a month or so ago I received some text for a new code for Facebook but made nothing of can you please delete this immediately cause I don't want any weird people knowing who I live with or my personal life as they already have *** points of identification with me loosing my wallet would be much appreciated if this could get sorted ASAP

GetHuman-magpieli did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-magpieli
Aug 28th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 119921 others
0 customers following this

Timeline

GetHuman-magpieli started working on this issue
Aug 28th, 2018 3:36pm
GetHuman-magpieli shared this issue with friends on Facebook
Aug 28th, 2018 3:37pm

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