I tried yesterday through help center to get my password reset for me my account A...

GetHuman-mamasmit's customer service issue with Facebook from August 2018

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The issue in GetHuman-mamasmit's own words
I tried yesterday through help center to get my password reset for me my account A*****@***.com , I have had this account for * y ars never logged out now I got logged out when my phone messed up and can’t remember my password! I created another account temporarily till I could get help resetting my password . My new account *****@***.com well now that I reached out for help I have now been locked out of my new account as well! I am very frustrated and upset I want this issue handled I would love to get in to my old account but if not possible at least unlock my new account please!
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Customer service issue
Reported by GetHuman-mamasmit
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mamasmit started working on this issue
Aug 28th 11:35am