I tried yesterday through help center to get my password reset for me my account A...

GetHuman-mamasmit's customer service issue with Facebook from August 2018

119688 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mamasmit's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mamasmit's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mamasmit will want to follow the link below to head to their help center. We will check on GetHuman-mamasmit later to make sure it's all set or try to help escalate.
The issue in GetHuman-mamasmit's own words
I tried yesterday through help center to get my password reset for me my account A*****@***.com , I have had this account for * y ars never logged out now I got logged out when my phone messed up and can’t remember my password! I created another account temporarily till I could get help resetting my password . My new account *****@***.com well now that I reached out for help I have now been locked out of my new account as well! I am very frustrated and upset I want this issue handled I would love to get in to my old account but if not possible at least unlock my new account please!
GetHuman-mamasmit did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mamasmit fixed the problem
We are waiting for GetHuman-mamasmit to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-mamasmit fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mamasmit
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 119688 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-mamasmit started working on this issue
Aug 28th 11:35am