A person named Paul Jackson (Wollongong Australia) has used photos of me from my Facebo...
GetHuman-elvkel's customer service issue with Facebook from August 2018
6 views | 119677 similar | 0 following
Help with my Facebook issue
GetHuman-elvkel's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elvkel will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-elvkel can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-elvkel's own words
A person named Paul Jackson (Wollongong Australia) has used photos of me from my Facebook page and has altered them in a sexual way with comments and put them onto his Facebook page. This person also joined my work Facebook page and acted like he*she was in a relationship with me - even using my son's name in the comments to further his*her cause. *I have reported this to the police, but I know the police are busy and have their hands full.*I was wondering if it was possible for Facebook to help me locate this persons IP address or even the suburb in which this account originated from. This persons fake account got pulled down from Facebook on the **th of July. *Thank you for your time and any help would be greatly appreciated.
GetHuman-elvkel did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-elvkel fixed the problem
We are waiting for GetHuman-elvkel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.