A person named Paul Jackson (Wollongong Australia) has used photos of me from my Facebo...

GetHuman-elvkel's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-elvkel's own words
A person named Paul Jackson (Wollongong Australia) has used photos of me from my Facebook page and has altered them in a sexual way with comments and put them onto his Facebook page. This person also joined my work Facebook page and acted like he*she was in a relationship with me - even using my son's name in the comments to further his*her cause. *I have reported this to the police, but I know the police are busy and have their hands full.*I was wondering if it was possible for Facebook to help me locate this persons IP address or even the suburb in which this account originated from. This persons fake account got pulled down from Facebook on the **th of July. *Thank you for your time and any help would be greatly appreciated.
GetHuman-elvkel did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-elvkel
Aug 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 119677 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-elvkel started working on this issue
Aug 28th 11:18am
GetHuman-elvkel indicated the issue is not fixed yet.
Aug 28th 9:06pm
GetHuman-elvkel indicated the issue is not fixed yet.
Aug 29th 11:46pm