Please help me...*I'm trying to get online on my main*Acct, my phone has broken and I c...

GetHuman-hamidmej's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-hamidmej's own words
Please help me...*I'm trying to get online on my main*Acct, my phone has broken and I cant seem to log in..*I have my past email account but I no longer ha e that acct and fb wants to keep sending my info to this past acct...*My phone number has remained the same for many years but when I try to log in and change pw the fb wants to and continues to send info to that past email acct that I no longer have access to...*Plz help me..please*My user name is nursegoodbody@twc and my past pw was Bryton****...*I have been without my pw acct now over a week...*I brought my phone to repair shop and they couldn't figure out how to her om my fb either...*Thank you bunched, my phone number where I can get texts is ***.***.*****Email where i can access is now *****@***.com
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Customer service issue
Reported by GetHuman-hamidmej
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 17 customers so far
Similar issue to 119555 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hamidmej started working on this issue
Aug 28th 8:16am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 28th 9:18am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 28th 9:18am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 28th 9:19am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 28th 9:25am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 28th 10:32am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 29th 9:35am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 29th 9:49am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 29th 9:54am
GetHuman-hamidmej shared this issue with friends on Facebook
Aug 29th 9:54am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 30th 9:58am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 30th 10:00am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 30th 10:48am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 30th 10:57am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 30th 10:57am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 30th 11:02am
GetHuman-hamidmej indicated the issue is not fixed yet.
Aug 31st 9:55pm