I forgot my password and tried resetting it but have not been able to receive the codes...

GetHuman-ruhuomag's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-ruhuomag's own words
I forgot my password and tried resetting it but have not been able to receive the codes being sent since yesterday. The one I managed to get, Facebook said doesn't match as a new one has been sent and I am yet to receive it even till this morning. As for my mail, I mow use a Gmail instead of my yahoo mail and I can no longer access that mail cos my old phone is lost, I have a new one now. Please help me... My Facebook account name is Omajuwa Ruhuoma Peace, and the phone number is ***********.
GetHuman-ruhuomag did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ruhuomag
Aug 28th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 119537 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-ruhuomag started working on this issue
Aug 28th 7:54am
GetHuman-ruhuomag indicated the issue is not fixed yet.
Aug 28th 1:25pm