I’ve Written Several Emails And Taken A Picture With My Photo ID And Nothing Has Happen...

GetHuman1045359's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman1045359's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1045359 will want to follow the link below to head to their help center. We will check on GetHuman1045359 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1045359's own words
I’ve Written Several Emails And Taken A Picture With My Photo ID And Nothing Has Happened. My Facebook Account Was Hacked And They Changed My Phone Number, Therefore I Cannot Recieve Any SMS Codes For The Two Point Authentication Code Thing. I Would Really Appreciate If You Could Help Me Out. I Have Also Changed My Password Several Times. I Don’t Want My * Years With Facebook To Be For Nothing. My Phone Number Is ***-***-****. Please Help Me.
GetHuman1045359 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1045359
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 119475 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1045359 started working on this issue
Aug 28th 6:23am