When I try to login to my facebook account I was asked to reset my password and I have...

GetHuman-joshopin's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-joshopin's own words
When I try to login to my facebook account I was asked to reset my password and I have continued to do so. I am getting this message "It looks like some changes were made to your account. Now we'll help you look at recent changes and turn on extra security." and its showing me all posts that I have created. Its asking me to choose posts that I didn't create so they can be deleted. However all those posts were created by me. I deselected all as I don't want them deleted and clicked on continue but it wont move forward from there. I have tried "Delete all" and its giving me error that the feature is currently unavailable. Please help me get into my account.
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Customer service issue
Reported by GetHuman-joshopin
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 119301 others
0 customers following this
Items needed
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Photo of Passport or Driver's License
GetHuman-joshopin started working on this issue
Aug 28th 2:06am
GetHuman-joshopin indicated the issue is not fixed yet.
Aug 29th 4:15am