I set up the two step authentication and the next day my phone was stolen. It was chea...
GetHuman-jennkris's customer service issue with Facebook from August 2018
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The issue in GetHuman-jennkris's own words
I set up the two step authentication and the next day my phone was stolen. It was cheaper for me to purchase a new phone with new line of service so I did, which caused me to have to get a new phone number. Now I am unable to sign into my fb because I can't receive the text to verify its me. I have tried taking a picture holding the hand written sign multiple times but have never heard anything back from it. I still can't log into my Facebook account.
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