I am locked out of my account. I switched phones and couldn’t remember my password sinc...

GetHuman-kdegeorg's customer service issue with Facebook from August 2018

118968 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-kdegeorg's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kdegeorg's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kdegeorg will want to follow the link below to head to their help center. We will check on GetHuman-kdegeorg later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kdegeorg may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kdegeorg's own words
I am locked out of my account. I switched phones and couldn’t remember my password since I never had to enter it on my old phone. Now no matter what I try I can’t get into my FB account. It’s been over **hrs and I seem to be getting the same response. To many tries, try again later when the little code is sent to me but has never worked. I would really appreciate if someone could fix this. I just need to reset my password. Thanks.
GetHuman-kdegeorg did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kdegeorg fixed the problem
We are waiting for GetHuman-kdegeorg to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-kdegeorg fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kdegeorg
Aug 27th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 118968 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kdegeorg started working on this issue
Aug 27th 8:39pm