I tried to start a new Facebook page for my business, but it shut me down. It asked me...

GetHuman1045003's customer service issue with Facebook from August 2018

12 views | 119326 similar | 1 following
Help with my Facebook issue
GetHuman1045003's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1045003 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1045003 can let us know if they help or not.
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The issue in GetHuman1045003's own words
I tried to start a new Facebook page for my business, but it shut me down. It asked me for a photo of me to verify that I was who I said I was, and I haven't heard from them since. **I then figured out that I could start a business Page as an off shoot of my personal Facebook account. I tried putting my work email address on the business Page, but it associates that email with the first Facebook page that they disabled. Now they have disabled the email address too (*****@***.com). It also says that my other work email address (*****@***.com) is invalid. I would like for them to enable my two evergotour email addresses so that I can use them on Facebook. **Facebook also needs to verify my business Page. I sent them a copy of my business license, but they haven't verified anything yet. **How long should all of this take?

GetHuman1045003 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1045003
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 119326 others
1 customer following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1045003 started working on this issue
Aug 28th, 2018 2:37am
GetHuman1045003 indicated the issue is not fixed yet.
Aug 29th, 2018 3:40am
GetHuman1045003 confirmed the issue is fixed. Hooray!
Aug 31st, 2018 7:16pm

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