I recently got a new phone And I try logging in but It's been so long since I've logge...

GetHuman1043252's customer service issue with Facebook from August 2018

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The issue in GetHuman1043252's own words
I recently got a new phone And I try logging in but It's been so long since I've logged in I forgot my password was . So I go to the forgot password I did all the steps and I got a code sent to my phone number I put the code in in a gave me an error every time I put it . I've even tried having the code sent to my email and still a gave me an error when I put the code in. So now it's telling me I've tried putting in a code to many times in the asked me to wait a few minutes it's been ** hours and have still not able to log into my account. What I would like to do is just reset my password and log in to my account I have only information I have my phone number by email everything you need just please help me.

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Facebook

Customer service issue
Reported by GetHuman1043252
Aug 27th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 118893 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1043252 started working on this issue
Aug 27th, 2018 7:41pm