i received an email that on Aug **th my account password was changed (from my boyfriend...

GetHuman-catalanc's customer service issue with Facebook from August 2018

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GetHuman-catalanc's next move: go to the Facebook help center.
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The issue in GetHuman-catalanc's own words
i received an email that on Aug **th my account password was changed (from my boyfriends phone number) when i said i didn't change it i was allowed to reset password. upon entering my account i was shocked ALL my pictures of my babies and life were deleted as were all but * friends. Please contact me at ***-***-**** or email me at *****@***.com....I am out of data and using local library computer so a phone call would be SOOOOOO much better and we all love talking to a live rep :) I look forward to hearing from you and hope and pray this viscous hacking can be undone and my photos and friends restored. Thank you *Carol Talanca
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Customer service issue
Reported by GetHuman-catalanc
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 118734 others
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Timeline
GetHuman-catalanc started working on this issue
Aug 27th 5:27pm
GetHuman-catalanc shared this issue with friends on Facebook
Aug 27th 5:27pm