A lady named Brenda J. Slade is scamming elderly victims through Facebook. She calls th...

GetHuman1040819's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1040819's own words
A lady named Brenda J. Slade is scamming elderly victims through Facebook. She calls these victims stating that she has won lottery money from a government and facebook program (WLA) World Lottery Association and that she saw your name on the winning list. She then gives you a phone number to call to claim your winnings and to speak to an agent. The phone * for the agent is ***-***-****. You are told that you did win and that you must send $**** for taxes and release fees using iTunes cards. You are told that after you immediately pay the,$**** You will receive your winnings within ** hours delivered by UPS. The amount you are to receive is $***,***. Ms Slade then hacks your Messenger app and erases her text to victim and blocks her phone. The ***-***-**** is still active with a voice message and the message says that the number is a Google subscriber. Me. Slade's picture can be found on facebook and her last known whereabouts is Charlotte, North Carolina. I am a victim. My name is Patricia Glast, my cell number is ***-***-****. I would be overjoyed if these low life people could be caught and charged. Hope you can help. Me. Slade and I attended the same high school that's why I believed her.
GetHuman1040819 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1040819
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 118708 others
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Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1040819 started working on this issue
Aug 27th 5:10pm
GetHuman1040819 indicated the issue is not fixed yet.
Aug 27th 5:10pm