My name is Geral Myers and my fab original user name is metallegM*****@***.com. I forgo...

GetHuman-metalleg's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-metalleg's own words
My name is Geral Myers and my fab original user name is metallegM*****@***.com. I forgot my latest password and simply just wanted to put in a new one of SunsetaptE* but couldn’t unless I created another account. I have no clue who any of those people are that are on the page for me to add as friends. My original site has a picture of me with my two grandchildren in front and a picture of me with my two children in the back. I created the other account as requested but want my original one back so I can use my outlook and Facebook accounts. Can you please look up metallegM*****@***.com and change the password to SunsetaptE*. My new cell number is *** *** ****. I don’t know how fab can email me since I can’t get into the old account. Can you take care of this minor problem and message me when done. Thank you, Gerald Lewis Myers, *** Sunset Street W., Apt. E*, Ahoskie NC *****. My previous address was *** Brinkleyville Road, Ahoskie NC ***** and my old cell number was *** *** **** I think since it’s been a while since I had that number. Brinkley I’ll was one of my old passwords as well as MasonEisley. Again thanks
GetHuman-metalleg did not yet indicate what Facebook should do to make this right.
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How GetHuman-metalleg fixed the problem
I had to create a new outlook and Facebook account and then send new friend request to as many as I could remember. A lot of them sent me messages saying that we were already friends and I had to explain what happened and then would answer a question only I would have known and then they accepted my request. I made sure to write all of the new info including contacts down in a notebook
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Customer service issue
Reported by GetHuman-metalleg
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
GetHuman-metalleg shared how to fix
Seen by 4 customers so far
Similar issue to 118654 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-metalleg started working on this issue
Aug 27th 4:34pm
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Aug 27th 4:35pm
GetHuman-metalleg confirmed the issue is fixed. Hooray!
Aug 28th 10:13pm