hello my account was hacked last week so i changed my security settings. then i was so...

GetHuman-tabele's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tabele's own words
hello my account was hacked last week so i changed my security settings. then i was somehow unable to log in becuz of the settings i couldn't get back in.. so i then created a new facebook account... well today i wake up to not having the new account as someone reported it as a fake account.. my old account is still up.. but i cannot log into it becuz of the setting and sending the code to my phone.. well i can't get the code becuz the phone number was taken out when i opened the new account... i cannot get in... i sent a gov issued id last week and havent' heard anything.. please help.. this is such a mess.. not only was i hacked the hacker was able to get my bank account info and took $**** from my account.. sooo please someone call me email me something...
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Customer service issue
Reported by GetHuman-tabele
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 118557 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tabele started working on this issue
Aug 27th 3:09pm
GetHuman-tabele indicated the issue is not fixed yet.
Aug 27th 4:37pm
GetHuman-tabele indicated the issue is not fixed yet.
Aug 31st 1:29am