This is the second time I'm messaging you, I need to know what to do by tomorrow! You...

GetHuman-rabath's customer service issue with Facebook from August 2018

10 views | 118476 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rabath will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rabath can let us know if they help or not.
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The issue in GetHuman-rabath's own words
This is the second time I'm messaging you, I need to know what to do by tomorrow! You sent me this notice "Because you manage one or more Pages with high potential reach, we're requiring you to confirm your primary country location. Please complete this by Aug **, **** to continue publishing as your Page. More about Page publishing authorization" I have completed the * step sign in. I can not verify my location. Every time I click on the link you send me I get an alert saying "Please update your Facebook app and complete the authorization process to keep full access to your Page features and tools." I have. Multiple times. Every time I try to complete the authorization process I get the above message. I do not want to lose access to my page which has a weekly reach of over ***,***. What do you suggest I do?

GetHuman-rabath did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-rabath
Aug 27th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 118476 others
0 customers following this

Timeline

GetHuman-rabath started working on this issue
Aug 27th, 2018 2:13pm

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