I tried to change my Facebook name and it’s asking me to show my identification **But t...

GetHuman-lelefult's customer service issue with Facebook from August 2018

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The issue in GetHuman-lelefult's own words
I tried to change my Facebook name and it’s asking me to show my identification **But the previous name in my Facebook is not my real name either **After. Deciding not to change my name it won’t let me go back so I can keep my original *Facebook name**Instead it askes me for my ID and * documents with my name **Now I can’t access my account and that’s how I talk to my employer **I’m losing work hours because I can’t get on Facebook or messager
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Customer service issue
Reported by GetHuman-lelefult
Aug 27th, 2018 - 4 mons ago
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GetHuman-lelefult started working on this issue
Aug 27th 1:50pm