I was contacted by a FB friend saying she had received a grant from oecd and i should c...

GetHuman1041020's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman1041020's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1041020 will want to follow the link below to head to their help center. We will check on GetHuman1041020 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1041020 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1041020's own words
I was contacted by a FB friend saying she had received a grant from oecd and i should contact them. Was given a number to send text. I did. Finally they wanted money to activate a casbiox they would send to my home. I asked my friend to give me name of my sisters kid. I got why dont you trust me.? Of course but verbage began to sound suspicious. On top of all. Thiz lady didnt like to text and would rather call. I tried calling w no luck. Money gram was the final clue. Am i in trouble or is it my friends acct. Im thinking my friend. Ty pat
GetHuman1041020 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1041020
Aug 27th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
Similar issue to 118365 others
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Timeline
GetHuman1041020 started working on this issue
Aug 27th 12:17pm