My Facebook acct was first established about * yrs ago, I never used it or received any...

GetHuman1040935's customer service issue with Facebook from August 2018

9 views | 118321 similar | 0 following
Help with my Facebook issue
GetHuman1040935's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1040935 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1040935 can let us know if they help or not.
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The issue in GetHuman1040935's own words
My Facebook acct was first established about * yrs ago, I never used it or received any messages, Recently, I have repeatedly tried to use the acct, but it has been deactivated by FB and they WILL NOT activate it, I had my son send them copies of my birth and marriage certificates and a copy of a credit card statement , and of my driver's license : still no reactivation! Of course in these modern times they have NO CUSTOMER SERVICE PHONE NUMBER, for crying out loud" You think I was applying to the CIA!..... Please have the dummies contact me via neil*@ hughes.net on how to fix this problem. In simple directions and simple non-technical terminology. Or GOD forbid they call by phone ! If they call, today before **** EST or rest of week after *** EST. Thanks, Neil M. Bleakley ***-***-****.

GetHuman1040935 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1040935
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 118321 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1040935 started working on this issue
Aug 27th, 2018 11:33am
GetHuman1040935 indicated the issue is not fixed yet.
Aug 27th, 2018 1:07pm
GetHuman1040935 indicated the issue is not fixed yet.
Aug 28th, 2018 2:00pm

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