My account Chris Sanchez will not let me login, it's asking to verify who I am and I ca...

GetHuman1040555's customer service issue with Facebook from August 2018

3 views
 | 
118163 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1040555's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1040555 got the right customer help using our suggestion.
Before contacting them, items GetHuman1040555 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1040555's own words
My account Chris Sanchez will not let me login, it's asking to verify who I am and I can't remember any of the information that I used other than my email and password, it asked me to verify my friends face but I don't remember those people. I have not been on facebook In a very long time but I have full access to the email *****@***.com is there any way I can get my account back without having to verify that stuff?
GetHuman1040555 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1040555 fixed the problem
We are waiting for GetHuman1040555 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1040555 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1040555
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 118163 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1040555 started working on this issue
Aug 27th 6:47am