Hello,**I have submitted several account reports stating that my instagram has been hac...
GetHuman-jmk_taz_'s customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-jmk_taz_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jmk_taz_'s next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jmk_taz_ will want to follow the link below to head to their help center. We will check on GetHuman-jmk_taz_ later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jmk_taz_ may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jmk_taz_'s own words
Hello,**I have submitted several account reports stating that my instagram has been hacked. My ONLY account, which is @jessicakorosec, has been hacked by someone with the email *****@***.com. I did not give this person any kind of authorization to access my account. This individual removed my email and phone number from the account, which made me unable to gain access to it. My account's link is *https:**www.instagram.com*jessicakorosec* . Please help me, as it has personal pictures of myself on it. The email that I signed up with is @*****@***.com. My full name is Jessica Korosec. Please give me the access to my account back. **Thank you,*Jessica
GetHuman-jmk_taz_ did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jmk_taz_ fixed the problem
We are waiting for GetHuman-jmk_taz_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.