I can't log into my account because someone changed my password and email address. My o...

GetHuman-popx's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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GetHuman-popx's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-popx will want to follow the link below to head to their help center. We will check on GetHuman-popx later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-popx may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-popx's own words
I can't log into my account because someone changed my password and email address. My original email address is *****@***.com and my password was whatuwant* now my email has been changed to *****@***.com and I don't know the password my profile picture still pops up witch is the same one on Instagram and messenger but they loged* me out of that also the number to the email is*********** please help me
GetHuman-popx did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-popx
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
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GetHuman-popx started working on this issue
Aug 27th 2:42am