I got a new phone and could not remember my pass word it’s linked me to a very old emai...

GetHuman928159's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman928159's own words
I got a new phone and could not remember my pass word it’s linked me to a very old email that I can’t remember as well I then tried a new one to recover my original with no luck I would like to establish my identity I had gotten a new number as well I can get into my email if I could get a code sent to that or the number on my phone or send a picture of my driver license the face book I’m trying to recover is Michelle .yates. *** please assist me or lead me in the right direction thank you !
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Customer service issue
Reported by GetHuman928159
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 117998 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman928159 started working on this issue
Aug 27th 2:45am
GetHuman928159 shared this issue with friends on Facebook
Aug 27th 2:46am
GetHuman928159 indicated the issue is not fixed yet.
Aug 28th 6:35pm