I got a new phone and could not remember my pass word it’s linked me to a very old emai...

GetHuman928159's customer service issue with Facebook from August 2018

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The issue in GetHuman928159's own words
I got a new phone and could not remember my pass word it’s linked me to a very old email that I can’t remember as well I then tried a new one to recover my original with no luck I would like to establish my identity I had gotten a new number as well I can get into my email if I could get a code sent to that or the number on my phone or send a picture of my driver license the face book I’m trying to recover is Michelle .yates. *** please assist me or lead me in the right direction thank you !
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Customer service issue
Reported by GetHuman928159
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 117998 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman928159 started working on this issue
Aug 27th 2:45am
GetHuman928159 shared this issue with friends on Facebook
Aug 27th 2:46am
GetHuman928159 indicated the issue is not fixed yet.
Aug 28th 6:35pm