I broke my old phone. I'm trying to sign into my FB acct with my new phone. I cannot si...

GetHuman1040197's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1040197's own words
I broke my old phone. I'm trying to sign into my FB acct with my new phone. I cannot sign into my fb account because its associated with an old email I haven't used in forever. The email doesn't exist anymore on Yahoo. The email was *****@***.com. My old fb is also associated with my old phone number which was **********. I no longer have that. My current phone number is ********** but that phone number seems to be associated with another persons account. I tried to confirm my wife as a friend but it won't let me go farther than that. I've tried everything. The old account password was Hooker** and the other old password is used before that was Marvel**. Another password I used at one point was Nhooker**.
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Customer service issue
Reported by GetHuman1040197
Aug 27th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 117987 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1040197 started working on this issue
Aug 27th 2:34am
GetHuman1040197 indicated the issue is not fixed yet.
Aug 28th 4:12pm