I have tried to create a new account on Facebook. Period. I have never been on Facebook...

GetHuman-patchmis's customer service issue with Facebook from August 2018

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The issue in GetHuman-patchmis's own words
I have tried to create a new account on Facebook. Period. I have never been on Facebook ever before. I have entered in my information and I signed up with email. I received a message back to me from Facebook with an erroneous name in the heading wanting me to go and enter a code for a request to change my password. The biggest thing is I have never signed up for Facebook I do not have an existing account I am brand new to Facebook. So I am not sure what to do in regards to handle this.
GetHuman-patchmis did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-patchmis
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 117684 others
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GetHuman-patchmis started working on this issue
Aug 26th 7:59pm