No access to my email of fb forgot password for both and I didn’t add recovery steps.i found it frustrating that

GetHuman-danalof's customer service issue with Facebook from August 2018

4 views | 117585 similar | 0 following
Help with my Facebook issue
GetHuman-danalof's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-danalof will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-danalof can let us know if they help or not.
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The issue in GetHuman-danalof's own words
Contact a friend ... I forgot my password for my fb and my connecting email. I went through a small process involving some questions and a pic of my drivers license but still have not heard anything back!
I found it frustrating and even though enough to det
What ever you guys need to verify who I am I can show drivers license and multiple other forms of I’d with a picture of me holding a piece of paper with the current date of need be.
Iv been a customer since ****.
Iv tried resetting the password to the email attached to my fb. The process wants email specific subject and receivers but that near impossible iv not use it in a very long time. And iv tried every other option I can find to reset the fb password.
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Customer service issue
Reported by GetHuman-danalof
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 117585 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-danalof started working on this issue
Aug 26th, 2018 6:17pm
GetHuman-danalof indicated the issue is not fixed yet.
Aug 26th, 2018 6:17pm

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