I was asked to reset my password .. called FB * and was told That I would be contacted...
GetHuman-theoakes's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-theoakes's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-theoakes's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-theoakes will want to follow the link below to head to their help center. We will check on GetHuman-theoakes later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-theoakes may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-theoakes's own words
I was asked to reset my password .. called FB * and was told That I would be contacted by Need Tech Support as the problem was very serious and attacked DNS ..they did call and charged me $***.** to guarantee the problem would be fixed.. is this a scam.. ??check was approved by my bank, I foolishly gave them routing number , so now approximately $*** poorer peggy oakes@ *****@***.com* or. ***-***-****
GetHuman-theoakes did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-theoakes fixed the problem
We are waiting for GetHuman-theoakes to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.