I tried to set up a messenger account and successfully got right through to the end and...
GetHuman1038324's customer service issue with Facebook from August 2018
Help with my Facebook issue
The issue in GetHuman1038324's own words
I tried to set up a messenger account and successfully got right through to the end and entered the security code Facebook sent me to confirm my ID.**After I entered the security code a message came up that I already had an account in the name of Carolyn Berry. My name is Terry Morris.**I know of the existence of Carolyn Berry as she is the sister-in-law of my step daughter. However, I have never met her, never sent her an email or had mobile phone contact with her. As far as I'm aware she has none of my details.**Of course there is no option given of help, only continue as Carolyn Berry or cancel setting up the new account.**Can you help please.**Regards*Terry Morris in Spain
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