I wanted to change my password on Facebook to get into my Instragram account. I changed...

GetHuman1037776's customer service issue with Facebook from August 2018

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The issue in GetHuman1037776's own words
I wanted to change my password on Facebook to get into my Instragram account. I changed my password and it logged me into someone else’s account. I’m thinking we may have the same email account. Could you please log me out of her account and let her know i have changed the password as I didn’t realise it wasn’t my account until the password was changed. Please could you let me know when this resolved. My email address is *****@***.com. My name is Laura Perring. The persons account I have been logged into her Facebook profile which is Laura Marie . I think her email is *****@***.com **Thanks Laura Perring
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Customer service issue
Reported by GetHuman1037776
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 117148 others
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GetHuman1037776 started working on this issue
Aug 26th 9:08am