My account was most likely hacked because my account isn't accedible and when I get a c...

GetHuman-penten's customer service issue with Facebook from August 2018

5 views | 117053 similar | 0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-penten's own words
My account was most likely hacked because my account isn't accedible and when I get a code for an email no matter how long I wait between tries it always says "you have tried entering too many codes try again later" and if I do it on messenger then it says the code has expired I think another possibility could be that I just got a new phone and am logged in on my old phone that no longer has mobile data or internet access but I would assume that I could still log myself out of that one by signing in on this one and it says my password is incorrect even though I know for a fact that it is and I really need help if you need it I can give you all my login info and stuff for credibility and answer security questions if I have any set up or even get friends to vouch for me please help me

GetHuman-penten did not yet indicate what Facebook should do to make this right.

How GetHuman-penten fixed the problem

We are waiting for GetHuman-penten to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-penten fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-penten
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 117053 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-penten started working on this issue
Aug 26th, 2018 6:33am
GetHuman-penten indicated the issue is not fixed yet.
Aug 26th, 2018 9:13am

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians