The email on the Facebook account is not mine and the password I have set up is not let...

GetHuman-ryanjn's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-ryanjn's own words
The email on the Facebook account is not mine and the password I have set up is not letting me log in how do I get my Facebook back so I can get on it. I've sent the ID to it but it still won't let me log in my phone number is on there but it won't let me use it as an option to recover the account I can give you my old email for the account but it's not allowing me to use it. Almost like it's been removed
GetHuman-ryanjn did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ryanjn
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 117018 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ryanjn started working on this issue
Aug 26th 5:41am
GetHuman-ryanjn indicated the issue is not fixed yet.
Aug 27th 6:42am