The facebook app logged me out. I couldn't remember my password so I used the get help...

GetHuman-qcspady's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-qcspady's own words
The facebook app logged me out. I couldn't remember my password so I used the get help from friends feature. I was successful with that but now when I try to log in its saying i need to confirm my identity via email. The email is NO WHERE in my inbox and when I try to hit the link to resend it, it goes back to the original log in page and tells my that function is unavailable at the time. I NEED TO GET INTO MY ACCOUNT.
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Customer service issue
Reported by GetHuman-qcspady
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 116983 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-qcspady started working on this issue
Aug 26th 4:53am
GetHuman-qcspady indicated the issue is not fixed yet.
Aug 26th 7:00am
GetHuman-qcspady indicated the issue is not fixed yet.
Aug 26th 10:14am
GetHuman-qcspady indicated the issue is not fixed yet.
Aug 26th 10:14am