Dear Facebook Support,**Below is the question ask me when I log in my fb. My old hand...

GetHuman-marriebe's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-marriebe's own words
Dear Facebook Support,**Below is the question ask me when I log in my fb. My old hand phone number cannot be use. I cannot receive text the code to my old number. I want to go inside my fb to change my phone no. But keep asking me my identity. Is there any ways not to answer this identity? Can you help me I cannot go inside my fb blocking these * questions.**Please confirm your identity*It looks like you're trying to make a change to your account from a device or location that you don't usually use. We'll need to walk you through a few steps to confirm your identity. Learn more.***Choose a security check***Do a security check*Not Gemma DenDen? Log in here
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Customer service issue
Reported by GetHuman-marriebe
Aug 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 116820 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-marriebe started working on this issue
Aug 26th 1:06am
GetHuman-marriebe indicated the issue is not fixed yet.
Aug 26th 2:21am
GetHuman-marriebe indicated the issue is not fixed yet.
Sep 2nd 6:03am