My name is Jason aguonie from Ontario Canada My passcode was changed and can’t access...

GetHuman-jasonagu's customer service issue with Facebook from August 2018

116763 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-jasonagu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jasonagu's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jasonagu will want to follow the link below to head to their help center. We will check on GetHuman-jasonagu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jasonagu may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-jasonagu's own words
My name is Jason aguonie from Ontario Canada My passcode was changed and can’t access my account *It say password entered incorrectly *The email I use is *****@***.com*And password is *************I’ve used this from day one *But there’s a bigger problem*I haven’t been able to access my email for some time now *So I can’t reset my Facebook password *I was wondering if I could switch my Facebook account to my new email I use which is *****@***.com *I really need to get my pictures back *Thank you Jason aguonie
GetHuman-jasonagu did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jasonagu fixed the problem
We are waiting for GetHuman-jasonagu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-jasonagu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jasonagu
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 116763 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jasonagu started working on this issue
Aug 25th 11:48pm