GetHuman484094's customer service issue with Facebook from August 2018

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Help with my Facebook issue
GetHuman484094's next move: go to the Facebook help center.
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The issue in GetHuman484094's own words
PLEASE HELP ME. ABOUT * WEEKS AG THRU FACEBOOK AD , I PURCHASED IROBOT ROOMBA *** FOR $***.**. SINCE I HAVENT TRECEIVED IT YET ICALLED THE NUMBER FOR FACEBOOK,. THRY WERE ABLE TO FIND MY ORDER,BUT SOMEHOW IT WAS CANCELED. THEY SAIS NOT TO WORRY , THEY WOULD SEND ONE OUT THE NEXT DAY BUT I HAD TO PAY FOR IT BY GOOGLE PAY, FIRST I PAID FOR * $**. Then they said it had to be * sets. So i paid for another * $** cards. They said they would refund the amount. Than the time lapsed and they said it will go to the refund department and return my $***.**, but because it lapsed , i would have to get another * $**.** sets. Can i get a supervisor to talk to me. I now have invested $***., before i give another $***. CAN I STILL GET MY IROBOT ROUMBA ***. MY PHONE NUMBER IS ***-***-****.. IS THIS REAL OR A HOAKS
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Customer service issue
Reported by GetHuman484094
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 116511 others
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GetHuman484094 started working on this issue
Aug 25th 6:06pm
GetHuman484094 shared this issue with friends on Facebook
Aug 25th 6:06pm