I have been contacted by a man, who claims that I have won **,*** dollars from Facebook...

GetHuman1035817's customer service issue with Facebook from August 2018

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The issue in GetHuman1035817's own words
I have been contacted by a man, who claims that I have won **,*** dollars from Facebook. His name is Andre. I'm confused and concerned about whether or not this is in fact true. He told me if I pay *** dollars claiming fee I would have a agent at my door within * hour to give me this money I had won. He even has a picture of a woman with a Facebook cheque. I am concerned if it is a scam as he wanted my home address. Can you please let me know ASAP.
GetHuman1035817 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1035817
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 116473 others
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GetHuman1035817 started working on this issue
Aug 25th 5:32pm