I have been contacted by a man, who claims that I have won **,*** dollars from Facebook...

GetHuman1035817's customer service issue with Facebook from August 2018

116473 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1035817's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1035817's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1035817 will want to follow the link below to head to their help center. We will check on GetHuman1035817 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1035817 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1035817's own words
I have been contacted by a man, who claims that I have won **,*** dollars from Facebook. His name is Andre. I'm confused and concerned about whether or not this is in fact true. He told me if I pay *** dollars claiming fee I would have a agent at my door within * hour to give me this money I had won. He even has a picture of a woman with a Facebook cheque. I am concerned if it is a scam as he wanted my home address. Can you please let me know ASAP.
GetHuman1035817 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1035817 fixed the problem
We are waiting for GetHuman1035817 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1035817 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1035817
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 116473 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1035817 started working on this issue
Aug 25th 5:32pm