I updated the Messenger app on my Android phone, but after I entered my phone number I...
GetHuman-klasequ's customer service issue with Facebook from August 2018
Help with my Facebook issue
The issue in GetHuman-klasequ's own words
I updated the Messenger app on my Android phone, but after I entered my phone number I couldn't choose my old account ("Are you ...?") but was prompted to enter a new user name.**I asked a friend to send a screenshot and it looks that the account is either deleted or deactivated.**Account information: *Phone number: *** *** ******** *Username*ID: m.me*lorenzo.error *Display name: Error *** **Could you please somehow re-enable this account so I can log in when setting up Messenger next time? Can I maybe recover it through my friend? Thank you very much!
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