My account was reported because I didnt use my real name. I do not like to use my real...

GetHuman-jaysavv's customer service issue with Facebook from August 2018

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The issue in GetHuman-jaysavv's own words
My account was reported because I didnt use my real name. I do not like to use my real name because it is to much information to be on social media. They disabled my account and told me the only way i can get it back was by giving them documents.i gave them documents in april. It is almost september and i still can no longer access my acount. I really need it to contact family and do business. I REALLY NEED THIS ACCOUNT BACK. It also has many pictures that weren't saved to my phone.
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Customer service issue
Reported by GetHuman-jaysavv
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 116368 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jaysavv started working on this issue
Aug 25th 3:52pm
GetHuman-jaysavv indicated the issue is not fixed yet.
Aug 25th 3:59pm