Dear Facebook Team **Here i got isssue with my account which set up two step verificati...

GetHuman-edgarell's customer service issue with Facebook from August 2018

12 views | 116304 similar | 0 following
Help with my Facebook issue
GetHuman-edgarell's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-edgarell will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-edgarell can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-edgarell's own words
Dear Facebook Team **Here i got isssue with my account which set up two step verification and i lost my phone. Last * days ago i request account password reset and i try to log in again,but its still require log in verification code from my phone number and there nothing i can do about it. Because i totally lost my SIM card and cant recieve log in approval code :* i already submitted my id and i hereby admit that this account is really belong to me. Please kindly help me to get my accout back...... i will co operate if you need more further info about with me***Highly appreciated quick support Facebook Team.**Your sincerely *Mya Min Maung***On Tuesday, ** August ****, Facebook ******@***.com* wrote:*Hi Mya Min Maung,**Thanks for confirming your identity. To finish getting into your account:***. Log out of any Facebook accounts open on your computer, phone or tablet**. Click the following link to reset your password: ** https:***recover*code*?u****************&n*******&s***&exp*locale*ms*MY**Note: This link will work only for the next * days and can only be used once.**After reviewing your ID, please note that we may have updated your account with your real name and date of birth according to our policies. **We've added this email to your Facebook account so you can reset your password in the future. Additionally, when you log in we'll help you check your settings to help ensure your account security.**Thanks,**Mike Tun

GetHuman-edgarell did not yet indicate what Facebook should do to make this right.

How GetHuman-edgarell fixed the problem

We are waiting for GetHuman-edgarell to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-edgarell fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-edgarell
Aug 25th, 2018 - 3 years ago
Seen by 12 customers so far
Similar issue to 116304 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-edgarell started working on this issue
Aug 25th, 2018 2:36pm
GetHuman-edgarell indicated the issue is not fixed yet.
Aug 25th, 2018 5:11pm
GetHuman-edgarell indicated the issue is not fixed yet.
Aug 28th, 2018 11:22am
GetHuman-edgarell indicated the issue is not fixed yet.
Aug 28th, 2018 11:23am
GetHuman-edgarell indicated the issue is not fixed yet.
Aug 28th, 2018 11:23am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies