My issue is this I am locked out of my facebook account I forgot password my old cell n...

GetHuman1031081's customer service issue with Facebook from August 2018

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GetHuman1031081's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1031081 will want to follow the link below to head to their help center. We will check on GetHuman1031081 later to make sure it's all set or try to help escalate.
The issue in GetHuman1031081's own words
My issue is this I am locked out of my facebook account I forgot password my old cell number is *** *** **** which is no.longer active .I guess my email is no good either .my new cell is *** *** **** .I have tried Facebook's method of trying too reset it does not work .I have sent them a photo my license and work badge i.d .No response. I am asking for help from somebody to.please ,please help me to get back in to my account .this is very frustrating .I have been at this for over a week and no help
GetHuman1031081 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1031081
Aug 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 116302 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1031081 started working on this issue
Aug 25th 2:34pm