Hi !My mame *s Anca!! Many Times my emails was hacked And Haft *o change this Every tim...

GetHuman1034681's customer service issue with Facebook from August 2018

5 views | 116097 similar | 0 following
Help with my Facebook issue
GetHuman1034681's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1034681 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1034681 can let us know if they help or not.
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Before contacting them, items GetHuman1034681 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1034681's own words
Hi !My mame *s Anca!! Many Times my emails was hacked And Haft *o change this Every time i haft to keep change and swich emails!! I was Thinking that Will be a good ideea to just sign in with the phone nr and this should work as a privacy better than email sign in !! They broke e mails get the info about me and rest of the friends .Many of us we have the phone nr in the phone and the phone stays with us or near us moast of the time!! Strangers they not have acces to our phone or phone nr as friends do!! I hope you update your sistem soon as it a a good program to get in touch with loved ones but security when it s comes to e mails it s not good !! So a good ideea it s to switch the security to be sign only on one device and the phone nr!! Many times many devices that I don t have a clue who they are sign in my account and also been able to change some settings !! Also it will be a good ideea all the time someone sign in to get a message on our phone nr!! It s so frustrating to keep changing password * times a day at least!! Thank you and have a great day!!

GetHuman1034681 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1034681
Aug 25th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 116097 others
0 customers following this

Timeline

GetHuman1034681 started working on this issue
Aug 25th, 2018 9:59am
GetHuman1034681 shared this issue with friends on Facebook
Aug 25th, 2018 10:00am
GetHuman1034681 shared this issue with friends on Facebook
Aug 25th, 2018 10:02am

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