did not recieve sms code, need to log back into account
GetHuman-knmek's customer service issue with Facebook from August 2018
Help with my Facebook issue
The issue in GetHuman-knmek's own words
log back in to account ... I recently changed my passcode and when I did i had logged out of all my devices that were logged onto facebook. I know my password and email set up for my account but i had set up a * factor authentification. I would usually log in to facebook from another device i had logged on and confirm that it was me signing in. I used to have my phone number to do this but i changed my number so sms code does not go to my number. i checked my email to see if the code was there but nope. I've tried sending a government ID to facebook multiple times but i recieved no answer. I want to be able to log back into my account. My account name is different from my full name on my ID but it is me. I don't know what else i can send for proof. I really want to log back into my account
this is my account! but i'm not getting my * factor notification, there fore cannot sign back in
The could help me to log back into my account
I've tried sending in a government id multiple times
I have an issue with Facebook too
How GetHuman-knmek fixed the problem
We are waiting for GetHuman-knmek to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.