Hey Facebook this is Monga Eastman. I've been trying to log back into my old account, b...

GetHuman-eastmand's customer service issue with Facebook from August 2018

115958 similar
0 following
Help with my Facebook issue
GetHuman-eastmand's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eastmand will want to follow the link below to head to their help center. We will check on GetHuman-eastmand later to make sure it's all set or try to help escalate.
The issue in GetHuman-eastmand's own words
Hey Facebook this is Monga Eastman. I've been trying to log back into my old account, but I lost all my emails and phone number linked to that account. My old account name is (David Bunzs Eastman). The new account I made is (Monga Eastman) I also made another account by the name of Mongecha, which is my Indian name lol. I’ve been trying to get back into my account for years now, but I could never find away to recover it. So if you can please help me get my account back that would be so helpful. I can’t do like a little Survey and answer questions if needed. I have a lot of important things on that account. Please please contact me back at ***-***-**** that’s my phone number.....
GetHuman-eastmand did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-eastmand fixed the problem
We are waiting for GetHuman-eastmand to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-eastmand fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-eastmand
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 115958 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-eastmand started working on this issue
Aug 25th 6:30am
GetHuman-eastmand shared this issue with friends on Facebook
Aug 25th 6:31am