I do not have the password to my account as it was saved on my old phone I no longer us...

GetHuman-mtchll's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-mtchll's own words
I do not have the password to my account as it was saved on my old phone I no longer use the email address that I used for the same reason getting a new phone and not being able to recover my account. Now I'm on a different phone so it will not let me send the recovery password to my account my account with you guys is *****@***.com my new email is *****@***.com and my old phone was the ********** which got dropped on the ground and got exploded into a million pieces when an ** wheeler ran it over
GetHuman-mtchll did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mtchll fixed the problem
We are waiting for GetHuman-mtchll to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-mtchll
Aug 25th, 2018 - 3 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 115883 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mtchll started working on this issue
Aug 25th 4:07am
GetHuman-mtchll indicated the issue is not fixed yet.
Aug 25th 5:39am
GetHuman-mtchll indicated the issue is not fixed yet.
Aug 25th 5:42am
GetHuman-mtchll indicated the issue is not fixed yet.
Aug 25th 5:43am
GetHuman-mtchll indicated the issue is not fixed yet.
Aug 25th 7:03pm