I’ve been locked out of my fb account for * wk’s now I am VERY frustrated I need to rec...

GetHuman1034239's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1034239's own words
I’ve been locked out of my fb account for * wk’s now I am VERY frustrated I need to recover my account.. no matter how many times I reset my password (probably ** times) I DO NOT receive a sms text NO MATTER how many times I try... I haven’t notifications turned on and they’re set correctly for fb and texts.. I cannot log into my account BC no sms code is sent!!! So with being said how can receive a code generator.., well I can’t!!!!
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Customer service issue
Reported by GetHuman1034239
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 115878 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1034239 started working on this issue
Aug 25th 4:00am
GetHuman1034239 indicated the issue is not fixed yet.
Aug 25th 5:59am
GetHuman1034239 indicated the issue is not fixed yet.
Aug 25th 6:01am