My facebook was set up to send SMS messages to sign on. I no longer have that number. I...

GetHuman-tuttiann's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-tuttiann's own words
My facebook was set up to send SMS messages to sign on. I no longer have that number. I contacted FB and sent numerous picture Id's and pictures with codes. As I'm trying to recover my acct. I see there is another acct named brad fuller with my email and my daughter's acct and mothers acct is associated with my number also. Now my Facebook seems to be deactivated. I was just going to pull all my pictures and start another acct but now I can't even find my acct. I have a group on FB east Texas wedding resale with over *k members and can't access that either. My name is Courtney Anderson.
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Customer service issue
Reported by GetHuman-tuttiann
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 115803 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-tuttiann started working on this issue
Aug 25th 2:11am
GetHuman-tuttiann indicated the issue is not fixed yet.
Aug 25th 3:12am
GetHuman-tuttiann indicated the issue is not fixed yet.
Aug 25th 4:17pm
GetHuman-tuttiann indicated the issue is not fixed yet.
Aug 25th 4:18pm
GetHuman-tuttiann indicated the issue is not fixed yet.
Aug 30th 11:50pm