My daughter who is a minor has * accounts she can not access. Both of her accounts are...

GetHuman-smallmur's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-smallmur's own words
My daughter who is a minor has * accounts she can not access. Both of her accounts are still conescted to me as my friend on Facebook. You can see how young she is on both of he profiles by the pictures. She does not have the same email or phone number that she had when these accounts were opened a couple years ago. It have been over two years since she was able to access either account. My name is Bonnie Murphy and her name is Nevaeh Murphy. She is also on her dads Facebook friends and his name is Gary Thomas Murphy
GetHuman-smallmur did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-smallmur
Aug 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 115714 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-smallmur started working on this issue
Aug 25th 12:01am
GetHuman-smallmur indicated the issue is not fixed yet.
Aug 25th 2:13am