My Acc is disabled For Pretending to be Someone By Mistakely *While I've Submitted My i...

GetHuman-hafizasa's customer service issue with Facebook from August 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hafizasa will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hafizasa can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hafizasa's own words
My Acc is disabled For Pretending to be Someone By Mistakely *While I've Submitted My id Card to Facebook Before*And All my info on my profile is org*But They Disabled My Acc*And they asked me to send A Pic With my identity so i sended my national identity card and They Replied after A long wait of * days*And Then They asked to Send The Identity Again holding in my hand and Take a pic with my face to identify*And now * Days Gone They Did'nt Reply*While i'm a Very old user of Facebook*And they really dishurt me by There This Slow And Wrong Method of Identifying*Its my personal acc and i have my all data in it *And very imp data In my profile will loss if they did'nt open my acc *Helo me to get back into my acc *Thanks

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Facebook

Customer service issue
Reported by GetHuman-hafizasa
Aug 24th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 115611 others
0 customers following this

Timeline

GetHuman-hafizasa started working on this issue
Aug 24th, 2018 9:43pm
GetHuman-hafizasa shared this issue with friends on Facebook
Aug 24th, 2018 9:44pm