My Acc is disabled For Pretending to be Someone By Mistakely *While I've Submitted My i...

GetHuman-hafizasa's customer service issue with Facebook from August 2018

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Help with my Facebook issue
GetHuman-hafizasa's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hafizasa will want to follow the link below to head to their help center. We will check on GetHuman-hafizasa later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hafizasa may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hafizasa's own words
My Acc is disabled For Pretending to be Someone By Mistakely *While I've Submitted My id Card to Facebook Before*And All my info on my profile is org*But They Disabled My Acc*And they asked me to send A Pic With my identity so i sended my national identity card and They Replied after A long wait of * days*And Then They asked to Send The Identity Again holding in my hand and Take a pic with my face to identify*And now * Days Gone They Did'nt Reply*While i'm a Very old user of Facebook*And they really dishurt me by There This Slow And Wrong Method of Identifying*Its my personal acc and i have my all data in it *And very imp data In my profile will loss if they did'nt open my acc *Helo me to get back into my acc *Thanks
GetHuman-hafizasa did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-hafizasa
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 115611 others
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GetHuman-hafizasa started working on this issue
Aug 24th 9:43pm
GetHuman-hafizasa shared this issue with friends on Facebook
Aug 24th 9:44pm