My Acc is disabled For Pretending to be Someone By Mistakely *While I've Submitted My i...

GetHuman-hafizasa's customer service issue with Facebook from August 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hafizasa will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hafizasa can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hafizasa's own words
My Acc is disabled For Pretending to be Someone By Mistakely *While I've Submitted My id Card to Facebook Before*And All my info on my profile is org*But They Disabled My Acc*And they asked me to send A Pic With my identity so i sended my national identity card and They Replied after A long wait of * days*And Then They asked to Send The Identity Again holding in my hand and Take a pic with my face to identify*And now * Days Gone They Did'nt Reply*While i'm a Very old user of Facebook*And they really dishurt me by There This Slow And Wrong Method of Identifying*Its my personal acc and i have my all data in it *And very imp data In my profile will loss if they did'nt open my acc *Helo me to get back into my acc *Thanks

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Customer service issue
Reported by GetHuman-hafizasa
Aug 24th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 115611 others
0 customers following this


GetHuman-hafizasa started working on this issue
Aug 24th, 2018 9:43pm
GetHuman-hafizasa shared this issue with friends on Facebook
Aug 24th, 2018 9:44pm