Hi my name is Amanda Ruff. I had to create a new account and when I was friend requesti...

GetHuman-snapitmo's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-snapitmo's own words
Hi my name is Amanda Ruff. I had to create a new account and when I was friend requesting all my friends and family, and yes I know All of them. I was blocked from my new account. Facebook requested that I send a picture of my self and they would verify my identity. However that has been hours ago. Could we open my new account back up please. I was not hacked yes it is me yes I changed my password.
GetHuman-snapitmo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-snapitmo fixed the problem
We are waiting for GetHuman-snapitmo to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-snapitmo
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 115582 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-snapitmo started working on this issue
Aug 24th 9:06pm
GetHuman-snapitmo indicated the issue is not fixed yet.
Aug 24th 10:18pm