Yeah last week one of the people hacked on maria mares Facebook account it’s Changed In...

GetHuman-gavinobe's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gavinobe's own words
Yeah last week one of the people hacked on maria mares Facebook account it’s Changed Into Elizabeth Quintana. Now this week. The hacker called on the phone with my cousin which the found her phone number on her proflie Page. And she’s Answered. It’s was a woman saying “hola mija como esta” that’s mean Hi How You Doing. So can you please delete the Facebook account of Elizabeth Quintana Permanently please. Because that’s my grandma account she’s doesnt use it. Anymore. And it’s was hacked. So can you please delete the account please.
GetHuman-gavinobe did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-gavinobe
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 115526 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gavinobe started working on this issue
Aug 24th 8:07pm
GetHuman-gavinobe indicated the issue is not fixed yet.
Aug 25th 11:42pm
GetHuman-gavinobe indicated the issue is not fixed yet.
Aug 25th 11:59pm